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.workspace-topbar{height:74px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 27px;gap:15px;flex:none}.workspace-topbar .brand-symbol{height:38px;width:38px;font-size:30px;border-radius:11px}.workspace-topbar .brand strong{font-size:19px}.workspace-topbar .brand small{font-size:10px}.topbar-divider{height:24px;width:1px;background:var(--line);margin:0 7px}.topbar-context{font-size:12px;color:var(--muted)}.topbar-actions{display:flex;align-items:center;gap:15px}.user-identity{display:flex;align-items:center;gap:9px}.user-identity strong{display:block;font-size:12px;font-weight:600}.user-identity small{display:block;font-size:10px;color:var(--muted)}.user-identity .avatar{height:33px;width:33px;font-size:11px}.operator-workspace{height:100dvh;display:flex;flex-direction:column;overflow:hidden}.operator-toolbar{display:flex;align-items:center;justify-content:space-between;padding:19px 27px;gap:20px;flex:none}.operator-toolbar h1{font-size:21px;letter-spacing:-.6px}.operator-toolbar .caption{font-size:11px;color:var(--muted);margin-top:4px}.operator-tools{display:flex;align-items:center;gap:12px}.queue-counter{display:flex;align-items:center;gap:10px;padding-right:19px;border-right:1px solid var(--line);margin-right:4px}.queue-counter>strong{font-size:24px;line-height:1;letter-spacing:-1px;color:var(--green)}.queue-counter span{font-size:10px;color:var(--muted);line-height:1.35}.operator-notice{margin:0 27px 12px;flex:none}.chat-columns{flex:1;min-height:0;display:grid;grid-auto-flow:column;grid-auto-columns:minmax(285px,1fr);grid-template-rows:minmax(0,1fr);gap:15px;padding:0 27px 20px;overflow-x:auto}.operator-chat{display:flex;flex-direction:column;min-height:0;overflow:hidden;background:white;border:1px solid #d6e1d9;border-radius:12px;box-shadow:var(--shadow)}.operator-chat .chat-header{padding:13px 14px;min-height:67px}.patient-title{min-width:0}.patient-title strong{display:block;font-size:13px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:190px}.patient-title small{display:block;font-size:10px;color:var(--muted);margin-top:2px}.patient-title-line{display:flex;align-items:center;gap:8px;min-width:0}.operator-chat .avatar{width:33px;height:33px;font-size:11px;background:#eef3ef}.unread-dot{width:8px;height:8px;background:#23a178;border-radius:50%;flex:none}.patient-summary{background:#fafcf9;border-bottom:1px solid var(--line);flex:none;max-height:240px;overflow:auto}.patient-summary summary{padding:9px 14px;font-size:10px;font-weight:650;color:var(--green);cursor:pointer;list-style:none;display:flex;align-items:center;justify-content:space-between}.patient-summary summary::-webkit-details-marker{display:none}.patient-summary summary svg{width:14px;height:14px}.patient-summary[open] summary svg{transform:rotate(180deg)}.summary-content{padding:0 14px 12px;display:grid;grid-template-columns:1fr 1fr;gap:9px 10px;font-size:11px}.summary-value{overflow-wrap:anywhere}.summary-value span{font-size:9px;color:var(--muted);display:block;margin-bottom:1px}.summary-value.full{grid-column:1/-1}.operator-chat .messages{padding:14px 12px;gap:8px}.operator-chat .message{max-width:89%;padding:8px 10px 6px}.operator-chat .message-body{font-size:12px}.operator-chat .chat-composer{padding:10px 8px;gap:3px}.operator-chat .chat-composer .icon-button{min-width:30px;padding:5px}.operator-chat .composer-input{font-size:12px;padding:11px 12px}.operator-chat .send-button{width:37px;height:39px;margin:1px 2px 1px 4px}.operator-chat .chat-composer svg{width:18px;height:18px}.operator-chat-footer{display:flex;align-items:center;justify-content:space-between;padding:9px 13px;background:white;border-top:1px solid var(--line);gap:7px}.operator-chat-footer .elapsed{font-variant-numeric:tabular-nums;color:var(--muted);font-size:10px;display:flex;gap:5px;align-items:center}.operator-chat-footer .elapsed svg{height:12px;width:12px}.empty-slot{border:1px dashed #c9d8ce;border-radius:12px;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:25px;text-align:center;gap:10px;background:#edf3ed55;min-width:285px}.empty-slot-number{font-size:10px;color:#91a899;border:1px solid #d5e2d7;border-radius:5px;padding:3px 9px;letter-spacing:.5px;margin-top:4px}.empty-slot .empty-icon{background:#e5eee5;color:#72957d}.empty-slot h3{font-size:13px;color:#687f6d}.empty-slot p{font-size:11px;color:#8b9c8e;max-width:200px}.queue-capacity{display:flex;gap:3px}.queue-capacity span{display:block;width:20px;height:4px;border-radius:5px;background:#dbe5df}.queue-capacity span.active{background:var(--green-bright)}.operator-footer-info{font-size:10px;color:#8a9b8e;padding:0 27px 12px;display:flex;align-items:center;justify-content:space-between;flex:none}
.admin-workspace{min-height:100dvh;display:grid;grid-template-columns:222px minmax(0,1fr);grid-template-rows:74px minmax(0,1fr)}.admin-workspace .workspace-topbar{grid-column:1/-1}.admin-sidebar{background:white;border-right:1px solid var(--line);padding:27px 15px;display:flex;flex-direction:column;gap:5px}.sidebar-label{font-size:9px;text-transform:uppercase;letter-spacing:1.8px;color:#91a399;font-weight:650;padding:0 14px;margin-bottom:10px}.sidebar-item{display:flex;align-items:center;gap:12px;border-radius:8px;padding:12px 14px;color:#60766b;font-size:12px;font-weight:500;background:transparent;text-align:left;width:100%}.sidebar-item svg{width:18px;height:18px}.sidebar-item:hover{background:#f6f8f5}.sidebar-item.active{color:var(--green);background:#eaf3ec;font-weight:650}.sidebar-foot{margin-top:auto;padding:30px 13px 0;font-size:10px;color:#93a497}.sidebar-foot strong{color:#6c8877;display:block;margin-bottom:5px}.admin-main{padding:30px 32px 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1fr;gap:22px}.table-wrap{overflow:auto;margin:0 -22px}.data-table{width:100%;border-collapse:collapse;white-space:nowrap;font-size:12px}.data-table th{text-align:left;font-size:9px;text-transform:uppercase;letter-spacing:.7px;color:#84988a;font-weight:650;background:#f8faf7;padding:11px 22px;border-bottom:1px solid var(--line)}.data-table td{padding:14px 22px;border-bottom:1px solid #edf1ec;color:#465e4e;vertical-align:middle}.data-table tbody tr:last-child td{border-bottom:0}.data-table td strong{color:var(--ink);font-size:12px;font-weight:600}.table-secondary{font-size:10px;color:#8d9d90;margin-top:3px}.table-actions{display:flex;align-items:center;gap:6px;justify-content:flex-end}.data-table td:last-child .table-actions{margin-right:-6px}.data-table .icon-button{min-width:29px;min-height:29px;padding:5px}.data-table .icon-button svg{width:16px;height:16px}.operator-row{display:flex;align-items:center;gap:10px}.operator-row .avatar{height:33px;width:33px;font-size:10px}.list-section{display:grid;gap:0}.activity-row{display:flex;gap:12px;padding:14px 0;border-bottom:1px solid #eef1ed;font-size:11px}.activity-row:last-child{border:0;padding-bottom:0}.activity-marker{margin-top:4px;height:7px;width:7px;border-radius:50%;background:#8bbba0;flex:none}.activity-body{flex:1;min-width:0}.activity-body strong{font-weight:600}.activity-body p{font-size:10px;color:var(--muted);margin-top:4px}.activity-time{font-size:9px;color:#8b9e8f;flex:none}.filter-bar{display:flex;align-items:end;gap:12px;margin-bottom:23px}.filter-bar .field{flex:1;max-width:200px}.filter-bar .field input,.filter-bar .field select{font-size:12px;padding:9px 11px;min-height:37px}.search-field{position:relative;width:230px}.search-field input{padding:8px 12px 8px 33px;font-size:12px;min-height:35px}.search-field svg{position:absolute;top:9px;left:11px;width:16px;height:16px;color:#91a596}.tabs-inline{display:flex;gap:6px;margin-bottom:22px}.tab-inline{padding:8px 14px;border-radius:7px;font-size:12px;background:white;border:1px solid var(--line);color:var(--muted)}.tab-inline.active{background:var(--green);border-color:var(--green);color:white}.settings-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:23px}.hours-row{display:grid;grid-template-columns:1fr 100px 16px 100px 33px;gap:10px;align-items:center;padding:11px 0;border-bottom:1px solid #edf1ec}.hours-row:last-child{border:0}.hours-row label{display:flex;align-items:center;gap:8px;font-size:12px}.hours-row input[type=time]{padding:7px;border:1px solid var(--line);border-radius:7px;font-size:12px;width:100%}.hours-row .to-label{font-size:10px;color:var(--muted);text-align:center}.checkbox-input{accent-color:var(--green);width:15px;height:15px}.settings-note{font-size:12px;color:var(--muted);line-height:1.8;margin-top:13px}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.detail-grid .summary-value{font-size:13px}.detail-grid .summary-value span{font-size:10px}.history-preview{height:420px;border-radius:10px;overflow:hidden;display:flex;margin-top:20px}.history-preview .messages{padding:15px 20px}.audit-detail{max-width:100%;font-size:11px;white-space:pre-wrap;word-break:break-word;padding:15px;background:#f5f8f3;border-radius:8px;margin-top:14px}.availability-note{grid-column:1/-1;background:#eff5ec;border-radius:6px;padding:7px 8px;font-size:10px;color:#597253}.form-help{font-size:11px;color:var(--muted);line-height:1.6;margin-top:12px}.metric-strip{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:20px}.metric-strip .badge{font-size:11px;padding:7px 11px}.login-error{margin-bottom:20px}.audit-filters{display:flex;gap:10px;align-items:center}
@media(min-width:1600px){.operator-chat .message-body{font-size:13px}.operator-chat .messages{padding:20px}.chat-columns{gap:21px}.operator-chat .patient-title strong{max-width:260px}}@media(max-width:1100px){.topbar-context,.topbar-divider{display:none}.topbar-actions{gap:10px}.workspace-topbar{padding:0 18px}.operator-toolbar{padding:18px}.chat-columns{padding:0 18px 18px;gap:12px}.operator-notice{margin-left:18px;margin-right:18px}.operator-footer-info{padding-left:18px;padding-right:18px}.user-identity .user-copy{display:none}.operator-tools{gap:8px}.queue-counter{padding-right:12px}.admin-workspace{grid-template-columns:190px minmax(0,1fr)}.admin-main{padding:25px 23px}.metrics-grid{gap:12px;grid-template-columns:repeat(2,minmax(0,1fr))}.overview-grid{grid-template-columns:1fr}.settings-grid{grid-template-columns:1fr}.admin-sidebar{padding:26px 11px}}@media(max-width:760px){.public-shell{width:100%;height:100dvh;margin:0}.public-topline,.public-brand,.public-footer{display:none}.public-chat{border-radius:0;box-shadow:none}.public-chat .chat-header{background:var(--green);color:white;padding:13px 14px}.public-chat .doctor-identity .avatar{background:#ffffff;color:var(--green);height:39px;width:39px}.public-chat .doctor-identity small{color:#c7e0d5}.public-chat .chat-header .icon-button{color:#d5e8dd}.public-chat .chat-header .badge{background:#ffffff17;color:#e0eee7}.messages{padding:18px 4%}.message{max-width:88%}.chat-composer{padding:9px 8px;padding-bottom:max(9px,env(safe-area-inset-bottom))}.chat-state-strip{font-size:10px;padding:8px 12px}.login-page{grid-template-columns:1fr}.login-story{display:none}.login-form-side{padding:36px 25px}.login-box:before{content:"+";font-size:34px;display:flex;align-items:center;justify-content:center;width:47px;height:47px;background:var(--green);border-radius:13px;color:white;line-height:1;margin-bottom:28px}.workspace-topbar{height:66px;padding:0 14px}.workspace-topbar .brand small{display:none}.workspace-topbar .brand strong{font-size:17px}.workspace-topbar .brand-symbol{width:33px;height:33px;font-size:27px}.topbar-actions{gap:6px}.topbar-actions>a.button{font-size:0;padding:8px;min-width:33px}.topbar-actions>a.button svg{font-size:14px}.operator-toolbar{align-items:flex-start;gap:12px;flex-wrap:wrap;padding:15px 14px}.operator-toolbar h1{font-size:19px}.operator-tools{width:100%;justify-content:space-between}.queue-counter{padding-right:0;border:0}.queue-counter>strong{font-size:20px}.queue-counter span br{display:none}.queue-counter span{font-size:10px}.operator-notice{margin:0 14px 12px}.chat-columns{padding:0 14px 14px;grid-auto-columns:minmax(min(315px,calc(100vw - 28px)),1fr);gap:10px}.operator-footer-info{display:none}.admin-workspace{display:flex;flex-direction:column;min-height:100dvh}.admin-sidebar{flex-direction:row;overflow-x:auto;border-right:0;border-bottom:1px solid var(--line);padding:9px 11px;gap:5px;flex:none}.sidebar-label,.sidebar-foot{display:none}.sidebar-item{width:auto;flex:none;gap:7px;padding:9px 11px;font-size:11px}.sidebar-item svg{width:15px;height:15px}.admin-main{padding:23px 16px}.page-heading{margin-bottom:22px;align-items:center}.page-heading h1{font-size:22px}.page-heading p{font-size:11px}.page-heading .button{font-size:11px;padding:8px 11px}.metrics-grid{gap:10px}.metric-card{padding:15px}.metric-value{font-size:26px}.metric-top{font-size:10px;margin-bottom:12px}.metric-description{font-size:9px}.card{padding:17px}.table-wrap{margin:0 -17px}.data-table th,.data-table td{padding-left:17px;padding-right:17px}.card-header{flex-wrap:wrap;gap:11px}.search-field{width:100%}.card-header h2{font-size:16px}.filter-bar{flex-wrap:wrap}.filter-bar .field{max-width:none;min-width:110px}.filter-bar .button{padding:9px 12px}.form-grid{gap:14px;grid-template-columns:1fr}.form-grid .full{grid-column:auto}.modal-backdrop{padding:13px}.modal{padding:20px;max-height:calc(100dvh - 26px)}.hours-row{grid-template-columns:1fr 88px 10px 88px;gap:7px}.hours-row>.icon-button{display:none}.hours-row label{font-size:11px}.tabs-inline{overflow:auto}.tab-inline{white-space:nowrap;font-size:11px;padding:7px 10px}.audit-filters{width:100%;flex-wrap:wrap}.public-chat .chat-closed{flex-direction:column;text-align:center;gap:10px}.public-chat .chat-closed .button{width:100%}.toast-region{bottom:14px}.operator-chat .patient-title strong{max-width:150px}}@media(prefers-reduced-motion:reduce){*{animation:none!important;scroll-behavior:auto!important;transition:none!important}}
.attachment-link.has-image{display:block;padding:5px;max-width:260px}.attachment-link.has-image .attachment-name{padding:2px 5px 4px;font-size:10px}.attachment-link.has-image img{width:100%;min-width:120px;background:#f0f4ef}
.public-topline{z-index:0}.public-shell{position:relative;z-index:1}

.chat-composer{position:relative}.canned-suggestions{position:absolute;bottom:calc(100% - 4px);left:10px;right:10px;z-index:5;max-height:250px;overflow:auto;background:white;border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 28px #143a2b24;padding:5px}.canned-option{display:flex;flex-direction:column;gap:5px;width:100%;padding:10px;text-align:left;border:0;border-radius:6px;background:white;color:var(--ink)}.canned-option strong{font-size:12px;color:var(--green)}.canned-option span{font-size:12px;line-height:1.5;color:var(--muted);white-space:pre-wrap;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.canned-option:hover,.canned-option[aria-selected=true]{background:#eaf3ec}.canned-empty{padding:12px;font-size:12px;color:var(--muted)}.canned-body{white-space:pre-wrap;overflow-wrap:anywhere;min-width:180px;max-width:620px;line-height:1.6}.queue-team{margin-top:22px}.queue-operators{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px}.queue-operator{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:9px;font-size:12px}.queue-operator>div{flex:1}.queue-operator .badge{flex:none}

.public-chat-actions{display:flex;justify-content:flex-end;padding:7px 17px;background:#f5f7f5;flex:none}